Firsthand Farewell Refund Policy

Since FirsthandFarewell.com is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished. As a customer you are responsible for understanding this upon purchasing any item at our site.

Fraud: In the event that you are a victim of fraud, contact your financial institution to file a claim.

Please note that we do not bear any responsibility and therefore we do not satisfy any refund requests based on incompatibility of our products with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions, etc). We don’t guarantee that our products are fully compatible with any third-party programs and we do not provide support for third-party applications.

Our Support Team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for purchasing a message on FirsthandFarewell.com.

Contact Us:
Ticket System: www.firsthandfarewell.com/contact/
Phone: 740-513-9919

Please allow up to 24 hours for our Support Team to get back to you on the problem.

Requests for a refund are accepted at www.firsthandfarewell.com/contact/ within the period of 1 week after the order is placed. You should accompany this request with detailed and grounded reasons why you are applying for a refund. Please make sure your request does not contradict our Terms and Conditions.

What’s your story?

Why tell your story?

If you die today, what would be left untold? A wedding day conversation with your daughter? A heartfelt dialogue with your spouse telling them how their presence in your life made you into the person they love? Perhaps an untold story from your past that would inspire those who saw it? Faith? Salvation? Redemption? Loss? The possibilities to express your feelings and love are endless.


BEGIN YOUR MESSAGE

What’s your story?

Why tell your story?

If you die today, what would be left untold? A wedding day conversation with your daughter? A heartfelt dialogue with your spouse telling them how their presence in your life made you into the person they love? Perhaps an untold story from your past that would inspire those who saw it? Faith? Salvation? Redemption? Loss? The possibilities to express your feelings and love are endless.


BEGIN YOUR MESSAGE